This is the agreement between you and EverBanyan when you build or keep a memorial here. It is written to be read, not skimmed past. If anything in it is unclear, write to us — a person answers.
EverBanyan is a living tree memorial for a pet. You build it in private, for free, with no account. If you choose to keep it, the memorial becomes yours: a page at a private link, a 4K portrait, a printable QR visiting card, and a complete offline copy.
The name, the dates, the dedication, the memories, the photo — they are yours. By keeping a memorial you give us just enough permission to do our job: to show your memorial at its link, to make your files, and to hold backups so it survives our mistakes. We never sell it, never hand it to advertisers, and never use it for anything except being your memorial. (The details of what we store and how are on the privacy page.)
Every kept memorial comes with a self-contained offline archive. It works with no internet and no EverBanyan — your memorial survives even if this company someday does not. We built it that way on purpose, so that permanence is something you hold, not something you have to keep trusting us for.
A memorial lives at a private link that can’t be guessed. Who sees it is decided by who you hand the link to. It stays out of search engines unless you explicitly choose otherwise.
You can keep adding memories to a kept memorial. To correct something, move a memorial, or delete it — or every trace of you — write to hello@everbanyan.com and a person will do it with you.
If you paid and change your mind within seven days, write to hello@everbanyan.com and we refund it in full, no questions asked — the whole keep or a single addition, whichever you paid for. The same seven days apply to every item. After that, once your files have been delivered, a refund is at our discretion: write, and a person answers. A refunded addition switches off on the memorial. A refunded keep closes the page and its download links; the offline copy you already saved stays yours. Money goes back the way it came, through Razorpay. A free keep moved no money, so there is nothing to refund — the order is recorded, and any reversal is done properly against that record.
Refund policy added 8 September 2026.
EverBanyan is a small, carefully run service — one server, tended by hand, backed up regularly. We work to keep it up and honest, and when something breaks we say so and fix it. We don’t promise perfection; we promise care, and we gave you the offline copy precisely so that our worst day can never take your memorial with it.
You must be old enough to enter this agreement where you live. This agreement is governed by the laws of India. If we change these terms, the change and its date appear right here — quietly, like everything else.